Privacy Policy

Last Updated: June 25, 2026

Quackly is operated by Michael Toursarkissian and Simon Dekrmnjian (“Quackly,” “we,” “us,” or “our”).

This Privacy Policy explains how we collect, use, store, and share information when you use the Quackly mobile application, Quackly website, waitlist, and related services (collectively, the “Service”).

For privacy questions, account-deletion requests, or other privacy requests, contact us at:

privacy@quacklyapp.com

1. What Quackly Does

Quackly is a focus and productivity app that helps users complete focus sessions, build streaks, earn rewards, progress through levels, and participate in Friends, School, and Global leaderboards.

Quackly is not a medical, mental-health, emergency, diagnostic, or treatment service.

2. Information We Collect

We collect information reasonably necessary to provide Quackly, maintain its security, operate its account and progression features, and comply with applicable law.

A. Account and Sign-In Information

When you create or access a Quackly account, we may collect:

A unique Quackly account or user ID;
Your display name or username;
Your chosen built-in avatar or cosmetic selection;
Your email address, where provided by you or your sign-in provider;
An Apple private relay email address, if you choose Sign in with Apple and Apple provides one;
Your sign-in provider, such as Apple or Google;
Authentication information needed to sign you in and maintain account security;
Account creation date and recent sign-in activity.

We use this information to create and secure your account, save your progress, allow you to access Quackly across devices, provide leaderboards, and respond to account-related support requests.

B. Focus Session, Progress, and Reward Information

To provide Quackly’s core focus and progression features, we may collect and store:

Focus-session history;
Session date, duration, completion status, and related session outcomes;
XP, levels, streaks, rank, badges, rewards, unlocks, and claims;
In-app mailbox, announcement, reward, or claim status, such as whether an item was delivered, opened, read, or claimed;
Preferences and settings related to Quackly features.

We use this information to save and sync focus history across devices, calculate progress, award XP and rewards, maintain streaks, display account statistics, and operate Quackly’s progression systems.

C. Friends, School, and Global Leaderboards

Quackly offers Friends, School, and Global leaderboard experiences.

When you use these features, information that may be visible to other Quackly users includes:

Your display name or username;
Your built-in avatar or cosmetic selection;
Your level, XP, rank, streak, and leaderboard position;
Other progression information that Quackly makes visible within the leaderboard.

For Friends Leaderboards, we may store friend relationships, friend requests, or other connection information needed to determine which users appear in your leaderboard.

For School Leaderboards, we may process the school identifier or school affiliation you provide or select in order to place you in the appropriate School Leaderboard.

We do not display your email address, sign-in-provider information, focus-session history, or detailed App Blocker activity to other users through leaderboards.

Please do not use your legal name, address, phone number, email address, school ID number, workplace, or other sensitive personal information as your display name.

D. Waitlist and Website Information

If you join the Quackly waitlist or contact us through the Quackly website, we collect the information you submit, such as your email address and any message you choose to send.

We use waitlist information to manage the waitlist, send Quackly-related updates, respond to you, and maintain our records. You may unsubscribe from non-essential waitlist emails at any time.

E. Subscription and Purchase Information

If you purchase Quackly Premium or another paid digital feature through Apple’s App Store, Apple processes the payment.

We do not receive or store your full payment-card number. We may receive or store limited purchase-related information necessary to provide Premium features, including:

Product or subscription identifier;
Subscription entitlement or access status;
Transaction or purchase reference information;
Renewal, expiration, cancellation, restoration, or refund status, where available.

We use this information to provide paid features, restore purchases, verify subscription access, respond to support requests, and prevent fraud.

F. Push Notification Information

If you enable notifications, we may process:

A device-specific push-notification token;
Notification preferences; and
Notification content needed to send reminders, focus-session updates, streak reminders, rewards, or account-related notices.

You may disable notifications at any time through Quackly settings or your device settings.

G. Technical and Security Information

We may collect limited technical and security information that is automatically sent when you access the Service, including:

Internet Protocol address;
Device, operating-system, app-version, language, and connection information;
Dates and times of requests;
Authentication, security, and error logs;
Information related to failed sign-in attempts, suspected abuse, fraud prevention, or service reliability.

We use this information to operate, secure, troubleshoot, and protect Quackly.

3. App Blocker Information

Quackly’s App Blocker feature uses device-level controls to help users avoid selected distractions during focus sessions.

The following information stays on your device and is not sent to Quackly’s servers:

Names of apps or categories you select to block;
Complete installed-app lists;
App or category selection tokens;
Detailed blocking schedules;
Contents of other apps;
Messages, passwords, photos, files, browsing history, or web activity from other apps.

Quackly may save a high-level focus-session result to your account, such as session duration, completion status, XP earned, reward outcome, or streak outcome. We do not use App Blocker information for advertising, profiling, or sale to third parties.

4. Information We Do Not Collect

Unless we clearly notify you otherwise before collection, Quackly does not collect:

Precise location information;
Contacts or address-book information;
Real-life profile photos or user-uploaded photos;
Camera or microphone recordings;
Health or medical information;
The contents of other apps, messages, passwords, files, or photos;
Browsing history;
Full lists of installed apps;
Full payment-card information; or
Advertising identifiers for cross-app behavioral advertising.

Quackly does not currently offer user posts, comments, chat, direct messages, profile bios, or user-uploaded media.

5. How We Use Information

We use information described in this Policy to:

Create, operate, secure, and maintain Quackly accounts;
Authenticate users and prevent unauthorized access;
Save and sync focus sessions, levels, XP, streaks, badges, rewards, and claims;
Provide Friends, School, and Global leaderboards;
Deliver notifications when you enable them;
Provide, verify, and restore Premium or other paid features;
Manage the Quackly waitlist and respond to messages or support requests;
Detect, investigate, and prevent fraud, abuse, security incidents, and violations of our terms;
Comply with legal obligations and enforce our rights; and
Create aggregated or de-identified information that does not reasonably identify you, where permitted by law.

We do not use personal information for cross-app behavioral advertising.

6. How We Share Information

We do not sell or rent your personal information. We also do not share personal information for cross-context behavioral advertising.

We share information only as described below.

A. Supabase

We use Supabase to provide account authentication, database hosting, backend infrastructure, and related services for Quackly.

Supabase may process information necessary to provide these services, including account identifiers, authentication information, profile information, focus-session summaries, progression data, reward and claim records, leaderboard-related data, and limited technical or security information.

B. Apple

We may share information with Apple when you use Apple services connected to Quackly, including:

Sign in with Apple, if you choose that sign-in method;
Apple In-App Purchase, if you buy Quackly Premium or another paid feature through the App Store; and
Apple Push Notification service, if you enable notifications.

Apple processes these services under its own privacy practices. We receive only the information necessary to provide Quackly functionality, such as authentication information, subscription entitlement information, transaction status, or a push-notification token.

C. Google

If you choose Google Sign-In, Google processes your sign-in request and may provide Quackly with information necessary to create or access your account, such as an account identifier, display name, or email address, depending on the information you authorize and Google makes available.

Google processes its services under its own privacy practices.

D. Other Quackly Users

When you participate in Friends, School, or Global leaderboards, your display name, built-in avatar, level, XP, rank, streak, and leaderboard position may be visible to other users who can access that leaderboard.

E. Legal, Safety, and Business Transfers

We may disclose information when reasonably necessary to:

Comply with applicable law, legal process, court order, or valid government request;
Protect the rights, safety, property, or security of Quackly, our users, or others;
Enforce our terms, investigate abuse, or prevent fraud;
Respond to security incidents; or
Support a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our business.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide Quackly, maintain security, comply with legal obligations, resolve disputes, and enforce agreements.

In general:

Account, profile, focus-session, progression, reward, claim, and leaderboard information is retained while your account remains active.
Waitlist information is retained until you unsubscribe, request deletion, or it is no longer needed for waitlist purposes.
Push-notification tokens are retained until they become invalid, you disable notifications, or they are no longer needed.
When you request deletion of your Quackly account, we will delete or anonymize applicable personal information from our active systems within 30 days, except where limited retention is necessary for legal compliance, fraud prevention, security, taxes, accounting, chargebacks, or dispute resolution.
Copies of information may remain temporarily in backup systems until they are overwritten or removed under our backup procedures. Backup copies are not used to restore your account for ordinary use after account deletion.

8. Account and Data Deletion

You may request deletion of your Quackly account and associated personal information in either of the following ways:

In the Quackly app: Settings → Account → Delete Account
On our website: https://quacklyapp.com/delete-account

You may also contact us at privacy@quacklyapp.com.

When your account is deleted, we will delete or anonymize applicable account information, profile information, focus-session history, progression data, claims, in-app mailbox records, friend-related data, and other associated personal information within 30 days, subject to the retention exceptions described in this Policy.

Deleting your Quackly account does not automatically cancel an Apple subscription. To stop future charges, you must cancel your subscription through your Apple ID subscription settings. You may continue to have access to Premium until the end of your paid billing period, subject to Apple’s terms.

Deleting your Quackly account does not delete your Apple Account, Google Account, or information that Apple or Google independently retain under their own policies.

9. Your Choices and Privacy Rights

Depending on where you live, you may have rights to:

Request access to personal information we hold about you;
Request correction of inaccurate personal information;
Request deletion of personal information;
Request a portable copy of certain personal information;
Object to or request restriction of certain processing;
Withdraw consent where processing is based on consent; and
Lodge a complaint with your local privacy or data-protection authority.

To make a privacy request, contact privacy@quacklyapp.com. We may need to verify your identity before completing your request.

You may also:

Update available profile information through Quackly;
Change your display name where Quackly provides that option;
Adjust or disable notifications through Quackly or device settings;
Change or revoke App Blocker permissions through Quackly or device settings; and
Stop using Quackly at any time.

10. International Users

Quackly and its service providers may process information in the United States and other countries. Privacy laws in those countries may differ from the laws where you live.

Where required by applicable law, we use appropriate safeguards for international transfers of personal information.

For users in the European Economic Area, United Kingdom, and Switzerland, our legal bases for processing may include:

Performing a contract with you, such as providing your Quackly account and requested features;
Our legitimate interests, such as protecting Quackly, preventing fraud, and maintaining service reliability;
Your consent, such as for notifications or optional permissions; and
Compliance with legal obligations.

11. Children’s Privacy

Quackly is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided personal information to Quackly, contact us at privacy@quacklyapp.com. We will take appropriate steps to delete the information.

12. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

These safeguards may include authentication controls, access restrictions, and encryption in transit where appropriate. No internet transmission or electronic storage system is completely secure, so we cannot guarantee absolute security.

13. Changes to This Privacy Policy

We may update this Privacy Policy when Quackly changes or when legal, technical, or operational requirements change.

When we make changes, we will post the updated Policy and revise the “Last Updated” date. If a change is material, we will provide additional notice when required by law.

14. Contact Us

Quackly is operated by Michael Toursarkissian and Simon Dekrmnjian.

For privacy questions, concerns, or requests, contact:

privacy@quacklyapp.com